For questions, feedback or technical issues with QuantGoal, you can reach us at the address below:

Email: support@quantgoal.io

We usually respond within 1-2 business days.

Frequently Asked Questions

Is QuantGoal a betting app?

No. QuantGoal is a sports analytics app based on statistical models. It does not offer any betting services or facilitate betting transactions.

How do I cancel my subscription?

You can manage or cancel your subscription on your iPhone under Settings > your Apple ID > Subscriptions, or from the "Manage Subscription" link in the app's Settings. Because QuantGoal does not collect payments directly, cancellation must be done through the App Store.

How do I restore my subscription on a new device or after reinstalling the app?

In the app, tap Settings > "Restore Purchases". You need to be signed in with the Apple ID that was used to buy the subscription.

Why am I not receiving notifications?

Signal notifications are sent only to QuantGoal Pro subscribers. If you are a subscriber and are not receiving notifications, make sure notifications are allowed for QuantGoal on your iPhone under Settings > Notifications > QuantGoal, then close and reopen the app. If the problem continues, write to us.

How can I delete my data?

In the app, go to Settings > “Delete My Data” to delete your notification registration and subscription records from our servers. This removes the records linked to this device. Your App Store subscription is not cancelled automatically; to stop being charged, cancel it separately in iPhone Settings > your Apple ID > Subscriptions. If you can’t access the app, you can also request deletion by emailing support@quantgoal.io. See our Privacy Policy for details: https://www.quantgoal.io/privacy

Last updated: October 14, 2026